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• Customer service teams must thus give prompt attention to these issues & their resolutions top priority. Players can feel much more reassured that their concerns are being taken seriously when problems are acknowledged promptly. Also, customer care teams can become more efficient by establishing clear procedures for resolving issues. In order to prioritize cases that need immediate attention & make sure that all inquiries are answered promptly, representatives can classify issues according to their complexity or urgency. 25-03-01
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